Shipping & Returns

Everything you need to know about getting your slimes delivered safely and our hassle-free return policy.

Shipping Information

Processing Time

Orders are typically processed within 3-5 business days. During peak seasons or special drops, processing may take up to 7 business days.

Shipping Methods

  • Standard Shipping: 5-7 business days ($5.99)
  • Express Shipping: 2-3 business days ($12.99)
  • Overnight Shipping: 1 business day ($24.99)

Free Shipping

Enjoy free standard shipping on all orders over $50! No code needed - discount applied automatically at checkout.

Packaging & Care

Temperature Protection

All slimes are carefully packaged with temperature-resistant materials to prevent melting or texture changes during transit.

Secure Packaging

Each slime is sealed in airtight containers and cushioned with eco-friendly packaging materials to ensure safe delivery.

Tracking

You'll receive a tracking number via email once your order ships. Track your package in real-time from our facility to your door.

Returns & Exchanges

Your satisfaction is our priority. Here's our straightforward return policy.

Return Policy

Due to the handmade nature of our slimes and hygiene considerations, we have a limited return policy:

  • Returns accepted within 7 days of delivery
  • Items must be unopened and in original packaging
  • Defective or damaged items accepted regardless of condition
  • Custom orders are final sale

How to Return

  1. Contact us within 7 days of delivery
  2. Provide your order number and reason for return
  3. We'll send you a prepaid return label
  4. Package items securely and ship back
  5. Refund processed within 5-7 business days

Damaged or Melted Slimes?

If your slime arrives damaged, melted, or not as expected, contact us immediately with photos. We'll make it right with a replacement or full refund - no questions asked!

Questions About Shipping?

Our customer service team is here to help with any shipping or return questions.

Your Cart

Your cart is empty

Looks like you haven't added any slimes to your cart yet.

Browse Products